Root Cause Analysis Training

Failures. accidents and near misses can be costly in terms of lives, injuries, damages and lost hours.  It is therefore that every such incident is properly investigated to the maximum extent and the right inferences and causes drawn.

Root Cause Analysis is a structured approach to fault analysis.  It starts from the incident and thoroughly goes through all possible causes and reasons.  Root Cause Analysis ensures that no cause however minor is left out and that all reasons are identified and properly documented.  This ensures that the incident does not recur.

Engineers and Managers trained in Root Cause Analysis will be able to systematically follow up on any abnormality or deviation and prevent serious accidents or failures.  This increases safety and reliability of operation.

Benefits to your organization with Root Cause Analysis Training

  • Improve Safety and Reduce Losses due to accidents and failures.
  • Make Financial Savings due to reduction in downtime due to accidents and product recalls.
  • Develop a Reliable Failure Analysis system for the organization.
  • Improved Quality of products or services, increased customer satisfaction, and a better reputation in the marketplace.

Duration: 2 days
Mode: Classroom / Online
Deliverables: CourseWare Hard/ Soft Copies

Learning Objectives

  • Enhance problem solving effectiveness by providing a model for more deeply analyzing problem situations.
  • Clarify the difference between analytical and creative thinking, and when each is most useful.
  • Promote the ability to provide problem-solving support in situations where one is not an expert in the process or technology involved.
  • Expand the range of tools available for analysis of problem situations.

Course Contents

What is RCA
Need for Incident Investigation
Investigation Process
How RCA impacts business

Root Causes and Factors
Objective of RCA
Levels of Analysis
Initiation of Investigation

Notification and Emergency Response activities
Initial Incident Reports (IIR) and Corrective Action Reports (CAR)
Classification of Incidents
Team Formation and Management

Criteria for Restarting
Collection and Preservation of Data
Oral Accounts
Physical Data

Paper Data
Position Data
Electronic Data
Data Collection Plan

Data Analysis
Primary Techniques
Tree Analysis (Cause and Effect)
Equipment Issues

Human Performance Issues
External Event Issues
Root Cause Identification Procedure
Root Cause Identification Documentation

Levels of Recommendations
Types of Recommendations
Format and Management of Recommendations

Cost/Benefit Analysis
Investigation Reports
Dissemination of Reports
Plan for Implementation of Recommendations

Investigation Process Evaluation
Identification of Incidents for Investigation
Criteria - Learning Value
Acute and Chronic Incidents

Near Misses
Reporting Near Misses
Importance of Near Misses investigation
Acute Analysis and Chronic Analysis

Pareto Technique
Environmental, Health and Safety Incidents
Reliability and Quality Issues
Trending Program

Data Collection and Data Analysis
Data Visualization
Developing RCA program in organizations
Implementation Process

Legal Consideration
Public Relations Consideration

Cause and Effect Analysis
Basic Structure and Procedure
Case studies

AND and OR Gates
Construction of Timelines
Loss, Building blocks and Actors
Charting Details
Case Study


This two-day, in-person course offers an interactive learning environment and a high level of instructor support when using particular tools to ascertain the origin of an issue and suggest potential remedies.

Why choose us

At the Institute of Corporate Analytics and Training, we have trained over 5000 professionals on a wide range of corporate and management trainings from many organizations and companies, from diverse domains,  around the world.  We have a team of highly motivated and experienced team of trainers.  Our trainings are designed to blend theoretical concepts with field experience.  The concepts and techniques you will learn will be illustrated with case studies from the field, role plays and simulations.

Rest assured that at the end of the training programs, you will emerge confident and energized armed with skills and knowledge as well as the techniques of applying them.